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Lunaavo
Look up a guest order with the number, key, and email from your confirmation. Phone support is Monday–Friday, 9:00 AM–5:00 PM. Live chat is available 24/7.
Open the email
The confirmation has the order number, order key, and billing email.
Match the details
Use the same email you entered at checkout. The key starts with wc_order_.
See the status
Paid orders stay in processing until the carrier picks them up.
Enter your details. The order, items, and total appear here.
Still stuck? info@lunaavo.us or +1 (510) 345-2632